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Terms of use

Use AI Sales Mentor as a practice tool.

These terms explain how AI Sales Mentor may be used, what you can expect from the platform, what we do not provide, and your responsibilities as a user.

By using AI Sales Mentor you agree to these terms. For questions contact support@aisalesmentor.co.uk.

How the service works.

These terms apply to all users of AI Sales Mentor.

What AI Sales Mentor is

AI Sales Mentor is a sales coaching and practice tool. It helps you rehearse sales conversations, review your delivery and identify areas for improvement. It is not a recruitment service, employer or guarantee of sales results.

AI-generated feedback

Feedback, scores, summaries and model responses are generated by AI. They should be used as preparation guidance only. Always apply your own judgement and adapt any suggested wording honestly to your real deals and customers.

User responsibility

You are responsible for the content you upload, type or say during practice. Do not upload confidential customer data, third-party personal data or information you do not have the right to share.

Service availability

We aim to provide a reliable experience. However, AI Sales Mentor may occasionally be unavailable due to maintenance, third-party service issues or technical errors. Uninterrupted access cannot be guaranteed.

Account access

You are responsible for keeping your account credentials secure. Do not share access to your account. We may suspend or terminate access if these terms are violated.

Changes to the service

We may update or change features, pricing or these terms at any time. We will notify registered users of material changes. Continued use after changes constitutes acceptance.

What we do not provide.

Please read these carefully before relying on AI-generated feedback.

No deal outcomes

AI Sales Mentor does not make or influence any real deal and is not connected to any customer's buying process. Scores are internal coaching signals only.

No sales guarantee

Using the platform does not guarantee won deals, quota attainment or any particular outcome. Results depend on your preparation, the deal context and the customer's own process.

AI accuracy

AI feedback may be incomplete, imprecise or unsuitable for your specific sector, product or customer. Treat it as one input among many — not as authoritative sales advice.

Limitation of liability

To the fullest extent permitted by law, AI Sales Mentor is provided as-is. We are not liable for decisions made based on AI feedback, lost deals or any indirect or consequential loss.

What you upload to AI Sales Mentor.

You should only upload or enter information that you are comfortable using for sales practice. This includes sales collateral, product details and deal context notes.

Uploaded files (PDF, Word, text) are converted into plain text for personalisation. Extracted text may not perfectly reproduce the original document, particularly for complex-formatted collateral.

Do not upload documents containing confidential customer information, third-party personal data, or sensitive information that is not necessary for sales practice.

AI Sales Mentor does not retain raw uploaded files. Only extracted text that you choose to save to your profile is stored.

Ownership and protection of the platform.

The AI Sales Mentor platform — including its source code, software architecture, user interface design, visual design, branding, copy, scenario library, scoring methodology, AI coaching systems, prompts, workflows, and all other technology — is the exclusive property of AI Sales Mentor and is protected by copyright, database rights, and other intellectual property laws of England and Wales and applicable international treaties.

The name AI Sales Mentor, the associated logo, and all related brand assets are trade marks of AI Sales Mentor. You may not use our name, logo, or branding in any way without prior written consent.

You retain ownership of personal content you provide (sales collateral, practice responses, deal notes). By submitting content to the platform, you grant AI Sales Mentor a limited, non-exclusive, royalty-free licence to process and store that content solely for the purpose of delivering the service to you.

AI-generated outputs — including feedback, scores, model responses, and session summaries — are generated by AI Sales Mentor's systems and are provided for your personal sales practice only. You may not redistribute, resell, sublicence, or incorporate these outputs into any commercial product or service.

What you must not do.

The following are strictly prohibited and may result in immediate termination of your access and legal action.

Copying or cloning

You must not copy, reproduce, replicate, or create derivative works based on the platform's design, code, UI, or functionality — in whole or in part.

Scraping and data extraction

Automated scraping, crawling, indexing, or extraction of any platform content — including questions, feedback, prompts, or scoring logic — is strictly prohibited.

Reverse engineering

You must not decompile, disassemble, reverse-engineer, or attempt to derive source code, AI prompts, algorithms, or scoring logic from the platform.

Competitive intelligence

You must not access the platform for the purpose of building, benchmarking, or improving a competing product or service.

Unauthorised access

You must not attempt to gain unauthorised access to any part of the platform, its infrastructure, or other users' accounts.

Resale or sublicensing

You must not resell, sublicence, or provide third-party access to any part of the platform or its outputs without express written permission.

AI Sales Mentor reserves the right to pursue all available legal remedies — including injunctive relief and damages — against any individual or organisation found to be in violation of these terms.

Jurisdiction and disputes.

These terms are governed by the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to apply.